Frequently Asked Questions
Everything you need to know about your Cult Gaia order.
What is your return policy for domestic orders?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags and protective packaging intact. Please note that a restocking fee may apply.
Do you offer international shipping?
Yes, Cult Gaia ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please be aware that international orders may be subject to local duties and taxes.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Can I modify or cancel my order after it has been placed?
In an effort to ship orders as quickly as possible, we are unable to cancel or modify an order once it has been processed. Please review your cart carefully before completing your purchase.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Afterpay for interest-free installments.
How should I care for my Cult Gaia accessories?
Our pieces are wearable works of art. We recommend storing your bags in the provided dust bag and avoiding direct contact with water, harsh chemicals, or prolonged sunlight to maintain their unique finish.